Vendor Information



Imagicle is born thanks to Telcen and Stonevoice merging their experience with the aim to of becoming the reference partner. Imagicle is ready to help  you, thanks to a unique software solution portfolio that enables Unified Communications: Attendant Console and CTI, ACD, IVR, Accounting & Billing, Hospitality Services, IP Fax Server, audio and video Skype gateway, Conference Bridge audio-video, XML services, etc.
Imagicle is Cisco Preferred Solution Developer, the highest qualification level for technology partners. The StoneSuite 2011 is a suite of applications dedicated to Cisco Unified Communications that improves the way people collaborate, manage their communications and control their work. StoneSuite will allow you to optimize your UC investment thanks to easy to use solutions that enriches your business in terms of control, collaboration and convergence.
Integrated in a unique suite, you will be offered with all the services you require: from the console for normally sighted, partially sighted and blind operators to an advanced queue management, telephone traffic documentation, directory services, fax server, CTI, up to crossing the boundaries of video communication, connecting your Cisco UC system audio and video capabilities to Skype™!

Solutions for:

To collect the opportunities arising from the new Unified Communication systems, is essential to rely on a partner that provides effective solutions, easy to use and integrated, and on which you can count in time for continued growth.
Large companies that want to continue to succeed in this new decade, are seeking new ways of communication that permit them to be in contact with their customers in an increasingly efficient and innovative way.
Today is no longer enough to replace the communication system but it is necessary to integrate it with business processes to optimize, improve efficiency and increase collaboration between all parts of the company (even if distributed over many different locations).
Fundamental issue to hold a competitive advantage is being able to measure and monitor all processes to reduce waste, costs, and free useful resources to be vehicle of  this growth.
Public companies need new and innovative communication systems to improve the way they communicate with users and gain immediate benefits in terms of satisfaction and service quality levels offered.
Improve every employee’s efficiency and cost thanks to the IP Fax Server. You will forget the toners, paper archiving and everybody will have more time for working, also manage every cost center budget for call costs in a clever and faster way.

How can you spand your business?

Imagicle offers 3 solutions for expanding your business:



Imagicle solutions are divided in 3 main categories to address your business needs. Start exploring to see wich solution adpats your business.


Imagicle Control  


Analyse to improve. The efficiency of your company strictly depends on the possibility to control constantly the initial goals with respects to achievements and possibly propose changes to the way people work.
Imagine being able to monitor easily and in real time your communications to increase security and savings through a careful and precise cost control. >>


Imagicle Collaboration  


Collaboration impacts your daily life, the way you work, communicate and team up with customers, colleagues and business partners.

With Imagicle you have full range of complete solution at your disposal, horizontal and integrated, that allows you transforming your business through Collaboration. >>

Imagicle Convergence  


Today the way you connect with friends, colleagues, clients, suppliers is growing more and more and despite of the many communication ways, paradoxically you are often not able to talk to whom you wish.

Imagine simple, transversal, integrated solutions. In a single word convergent with all tools and networks you normally use, thus allowing a unified experience, transversal to the several existing technologies. >>



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Featured Apps

Imagicle Supervisor App Imagicle Supervisor: your handy management for Customer Service.
Imagicle Supervisor is the exclusive ACD Real Time Call Reporting App that works with the Imagicle Queue Manager Enterprise server and together they can take your Customer Service to the next level.
Imagicle Fax App Imagicle Fax is the mobile client solution designed for your new Cisco CIUS, Android devices and iPAD/iPhone, making faster, smarter and easier sending and receiving faxes anywhere, anytime from your tablet.

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